# Adoption Layer vs Userlane

> Answer the questions your existing Guide library does not cover

## Overview

Userlane combines application intelligence with contextual assistance for enterprise software. Its AI Assistant searches existing Userlane Guides, Messages, and connected knowledge content; when a matching Guide exists, it can launch it and automate possible steps. Without matching content, it falls back to a general-knowledge answer.

## Why teams choose Adoption Layer

- Generates guidance for a free-text request without requiring a matching Guide
- Re-parses the live screen after each action, including supported same-origin iframes
- Guidance targets have no stored selector; proactive hint triggers remain selector-based

## What Userlane does well

- Portfolio-level application intelligence for enterprise software estates
- Application-based pricing can include unlimited users
- AI Assistant can surface and start existing Guides, then automate supported steps

## Where Userlane is limited

- A sales conversation is required because no prices are published
- In-interface guidance still depends on an existing Userlane Guide
- Its documentation records step-not-found errors and skips optional steps when their element cannot be found

## Pricing notes

- Adoption Layer: From €39/month (Transparent pricing, cancel anytime)
- Userlane: Userlane publishes no prices. It offers either a fixed annual fee per application with unlimited users, or consumption pricing with a per-user base fee and per-interaction charges.

## Verdict

Userlane is well suited to centralized adoption programs across enterprise application portfolios. Adoption Layer addresses a different gap: it can walk a user through an unanticipated task from the current screen, without first adding that task to a Guide library.