# Workday & Lucca HRIS Adoption | Adoption Layer

> Make employees self-sufficient in Workday, Lucca, SuccessFactors, or ADP: time off, expenses, reviews. HR data is redacted client-side. GDPR-ready.

## Fewer questions for HR, more employees self-sufficient in the HRIS.

"Where's my payslip?", "How do I book a half day?", "Why was my expense report rejected?": these questions add up to hundreds of HR hours a year. Adoption Layer answers them directly inside Workday or Lucca, without ever reading a salary.

## Employee self-service never became self-service

You rolled out an HRIS so employees could manage their own time off, personal details, and annual reviews. In practice they email HR, who answers navigation questions one at a time. Managers approve late, review campaigns drag on, and new hires spend their first week looking for where to enter bank details.

> "An employee opens Workday the day before a long weekend: 'I want to take Friday afternoon off, but I only see full days.' Adoption Layer reads the page, highlights the duration selector hidden under the calendar, points to the absence type to pick, and notes that the request will go to her manager for approval automatically."

## HR guidance that respects the confidentiality of every file

- **Live reading of Workday and Lucca**: Workday tiles, contextual menus, review forms, Lucca campaigns: the AI interprets the screen as it renders for this employee, with their permissions and local configuration.
- **Tier-1 payroll and absence questions answered**: Payslip availability date, carry-over rules, expected supporting documents: your HR procedures are surfaced on the relevant screen, without ever accessing the amounts.
- **New hire onboarding inside the tool**: The new employee completes their administrative file, health insurance, and bank details on their own, guided field by field from day one.
- **Escalation to the HR administrator with context**: When the question is an individual case (adjustment, payroll error, special situation), the request goes to the right administrator with the screen and the reason, without sensitive data.

## HR workflows covered

- Absence, leave, and remote work requests, with manager approval
- New hire administrative file: personal details, bank account, benefits, documents
- Expense reports and receipts, from submission to reimbursement
- Annual review campaigns, objectives, and training requests

## Why guided tours fail on HRIS platforms

WalkMe, Lemon Learning, and scripted flows depend on selectors recorded against one version of Workday or Lucca. Every Workday semi-annual release, every moved tile, every per-country configuration makes them stale. Adoption Layer records nothing: it reads the screen at the moment of the question and guides the employee on what they actually see, with their permissions.

## Setup and privacy

Deploy the Chrome extension (Manifest V3) via Intune, Jamf, or your MDM, allow-list your Workday, Lucca, or SuccessFactors domains, and connect your HR procedures. No HRIS changes. Salaries, IBANs, social security numbers, dates of birth, and health data are redacted in the browser before any inference. No cookies, no screenshots.

## Frequently asked questions

### Can the AI see salaries or payslips?

No. Redaction happens 100% in the browser: amounts, IBANs, social security numbers, and health data are replaced with tokens before anything is sent. The model only receives the screen structure and the question asked.

### How do GDPR compliance and works council review work?

No cookies, no screenshots, no individual profiling: the assistant does not retain page content. We provide the processing documentation (DPA, record of processing, technical measures) for your DPO and works council.

### Does it work with our per-country and per-entity Workday configurations?

Yes. The AI reads the screen displayed for each user, with their permissions and local configuration. You can attach different HR guidelines per country, entity, or population.

### What happens when the question is about an individual case?

The assistant recognizes it as a personal situation (payroll error, adjustment, special leave) and forwards the request to your HR administrator or your ticketing tool with the context, without the sensitive data.