The AI layer that guides employees through any software

Adoption Layer reads the live screen and shows employees the next step, inside business software or your own tools. No recorded tours, no training docs to maintain.

Learn in the workflow No recorded tours Third-party or internal apps
Book a tailored demo
Or try a guided workflow below

One adoption layer. Across your software stack.

Use the browser extension on third-party software and one script tag on the internal applications you own.


Salesforce Salesforce
SAP SAP
HubSpot HubSpot
Workday Workday
ServiceNow ServiceNow
Jira Jira
Notion Notion
Zendesk Zendesk
Stripe Stripe
Slack Slack
Linear Linear
Asana Asana
Airtable Airtable
Monday.com Monday.com
Intercom Intercom
Salesforce Salesforce
SAP SAP
HubSpot HubSpot
Workday Workday
ServiceNow ServiceNow
Jira Jira
Notion Notion
Zendesk Zendesk
Stripe Stripe
Slack Slack
Linear Linear
Asana Asana
Airtable Airtable
Monday.com Monday.com
Intercom Intercom
Microsoft Dynamics Microsoft Dynamics
Oracle Oracle
Ivalua Ivalua
Coupa Coupa
SAP Concur SAP Concur
BambooHR BambooHR
Personio Personio
Rippling Rippling
Zoho Zoho
Odoo Odoo
DocuSign DocuSign
Smartsheet Smartsheet
Power BI Power BI
Tableau Tableau
Miro Miro
Microsoft Dynamics Microsoft Dynamics
Oracle Oracle
Ivalua Ivalua
Coupa Coupa
SAP Concur SAP Concur
BambooHR BambooHR
Personio Personio
Rippling Rippling
Zoho Zoho
Odoo Odoo
DocuSign DocuSign
Smartsheet Smartsheet
Power BI Power BI
Tableau Tableau
Miro Miro
Balthazar and Tristan, co-founders of Adoption Layer

Word from the founders

Why we built Adoption Layer

We spent years designing interfaces and high-stakes software systems. Everywhere, the problem was the same: companies invest heavily in software, then write 50-page SOPs and record tutorial videos that nobody remembers. New hires spend weeks ramping up, make avoidable errors, and interrupt senior teammates all day for basic navigation help.

The industry's answers are two dead ends. On one side, rigid walkthrough popups that users dismiss immediately and that break on every update. On the other, the risky push toward black-box AI clicking behind the scenes. In real operations, handing over the steering wheel is a non-starter: people need to stay in control and understand what they are confirming.

Real software mastery only comes from doing the work directly on screen. We built Adoption Layer to guide attention at the exact moment of hesitation: it highlights the right field and shows the next step, while the user keeps their hands on the keyboard. After a few repetitions, the habit is built and the tool is genuinely adopted.

Balthazar and Tristan Founders of Adoption Layer
Adoption Layer

49% of enterprise software spend goes to waste

Powerful software still fails when employees cannot complete the workflow in front of them. Training fades, support becomes human navigation, and paid tools get bypassed.

Work moves outside the system

When employees get stuck, they export to a spreadsheet, finish the task off-platform, and leave the official process incomplete.

Zylo SaaS Management Index (30M licenses)

Support becomes human GPS

30% to 40% of Tier-1 support volume is basic navigation questions. Specialists lose hours pointing people to standard fields and buttons.

HDI Support Index & MetricNet Benchmarks

Training does not survive the workflow

47% of digital workers struggle to find features in workplace apps. Static tours are dismissed quickly and break when the interface changes.

Gartner Digital Worker Experience Survey

Training alone does not drive software adoption.

Recorded tours and long procedures separate learning from the work itself. Adoption Layer reads the live interface and guides each employee through the task in front of them.

No workflows to record

Employees ask for the task they need to complete. Adoption Layer resolves their intent against the interface currently on screen.

Guidance that survives change

When menus, fields, or classes move, the live DOM engine adapts without rebuilding every training path.

Employees stay in control

The assistant highlights the exact next action, but the employee clicks, types, and confirms every step.

Interactive guidance that turns every web app into a self-adopted product

Interactive Guidance

Walk employees through complex business workflows in real time, directly inside the application.

Click to continue

Click 'Validate workflow' to connect your workspace.

Is the step correct?
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Validate workflow

Actionable Insights

Detect recurring adoption barriers and turn them into clear actions for training, support, product, or operations.

Example insights · Sample data
Friction Live 55%
1 proof

User repeatedly guided to same 'Privacy' setting

Usability · Guidance quality
Positive signal Live 70%
4 proofs

Guidance traffic surges with 7x monthly growth

Feature adoption · Navigation
Opportunity Live 65%
12 proofs

Drop-off detected on empty onboarding dashboard

Feature adoption · Onboarding
Friction Live 80%
8 proofs

Repeated clicks on disabled invite button

Usability · Missing capability
Positive signal Live 90%
27 proofs

Onboarding step completion reached 94%

Guidance quality · Adoption
Opportunity Live 75%
6 proofs

High inquiry volume on API key permissions

Documentation · Usability
Friction Live 55%
1 proof

User repeatedly guided to same 'Privacy' setting

Usability · Guidance quality
Positive signal Live 70%
4 proofs

Guidance traffic surges with 7x monthly growth

Feature adoption · Navigation
Friction Live 55%
1 proof

User repeatedly guided to same 'Privacy' setting

Usability · Guidance quality
Positive signal Live 70%
4 proofs

Guidance traffic surges with 7x monthly growth

Feature adoption · Navigation
Opportunity Live 65%
12 proofs

Drop-off detected on empty onboarding dashboard

Feature adoption · Onboarding
Friction Live 80%
8 proofs

Repeated clicks on disabled invite button

Usability · Missing capability
Positive signal Live 90%
27 proofs

Onboarding step completion reached 94%

Guidance quality · Adoption
Opportunity Live 75%
6 proofs

High inquiry volume on API key permissions

Documentation · Usability
Friction Live 55%
1 proof

User repeatedly guided to same 'Privacy' setting

Usability · Guidance quality
Positive signal Live 70%
4 proofs

Guidance traffic surges with 7x monthly growth

Feature adoption · Navigation

Cover every application. Whether you own the code or not.

One administration layer covers internal applications and third-party enterprise software, without changing the underlying systems.

One-Line Script

For applications you own

Add one tag to an internal portal, back office, or custom business application. Guidance reads the live DOM without backend integration.

Explore script deployment

Enterprise Browser Extension

For third-party software

Guide employees inside Salesforce, SAP, Workday, ServiceNow, or any approved web application without touching vendor code.

We read the interface, never your data

No screenshots. No page content. Adoption Layer reads interface structure, masks personal data before it leaves the browser, and runs entirely in the EU.

AI hosted in France

Vertex AI, Paris region. Application servers in Germany. Nothing leaves the EU, contractually.

Masking you control

PII is stripped in the browser. Mark additional sensitive zones from your dashboard. Structure is preserved, content is not.

Locked to your domains

The extension is inert outside the applications you declare. Your IT team controls the list.

Deployed on your terms

Centrally deployed across your fleet by IT, or activated by teams in one click.

Prove value with one scoped pilot

Start with one application, a defined employee group, and a few high-friction workflows. Measure impact before expanding.

Plan a tailored pilot
01

Faster time to proficiency

Track how quickly employees complete priority workflows without leaving the application to search for help.

02

Fewer navigation tickets

Measure repetitive requests resolved directly on screen instead of entering internal support queues.

03

Deeper feature adoption

See whether employees discover and complete advanced or newly released workflows when they need them.

Frequently asked questions

Deployment, security, and pilot answers for enterprise teams

Does Adoption Layer work on software we do not control?
Yes. Deploy the browser extension on third-party software such as Salesforce, SAP, Workday, or ServiceNow. For internal applications you own, add the one-line script directly to the interface.
How long does a pilot rollout take?
A standard pilot can be configured in under an hour once the application and workflows are agreed. Your team can validate live guidance on the same day, then measure it with a defined employee group.
What data leaves the browser?
Adoption Layer sends only the structure of interactive interface elements. Sensitive values are masked in the browser, screenshots are never captured, and personal data, passwords, tokens, and form entries are not stored.
Can the AI invent or execute the wrong action?
Adoption Layer is grounded in the interactive elements visible on screen. It highlights the next action for the employee to confirm; it does not take control of the application or click behind the scenes.
Do we need to record every workflow or import documentation first?
No. Adoption Layer understands the current interface in real time, so there are no click tours to record. Existing documentation can be connected when business rules need additional context.
What happens when the interface changes?
Guidance is resolved against the live DOM rather than a fixed sequence of recorded selectors. When a field or menu moves, Adoption Layer can continue from the interface currently shown to the employee.
How do we deploy the extension to a workforce?
IT teams can restrict approved domains and roll out the extension through GPO, Intune, or Jamf. Per-user installation through an administrator activation link is also available.

Make one critical workflow easier this week

Tell us which application, employee group, and task create the most friction. We’ll prepare the demo around that real workflow.

Prepared demo · Unlimited employees · EU hosted · Extension or one-line script