Back to Smart Escalation
Live handoff to Chatwoot
Ask Adoption Layer about the duplicate charge below. The AI will recognize that a refund needs a person and offer to hand the conversation to Chatwoot.
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01
Open the live assistant
Use the real Adoption Layer trigger below.
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02
Ask for a refund
Try: “I need a human to refund this duplicate charge.”
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03
Confirm the handoff
Chatwoot opens with the escalation context attached. Send a message to create the live conversation.
This is live. Messages sent in Chatwoot reach the dedicated demo inbox.
AC
Acme workspace
Settings / Billing
Current plan
Scale
Renews Aug 12Monthly total
$249.00
Latest invoice
$498.00
InvoiceAmount
July subscription$249.00
July subscription$249.00
Possible duplicate charge
Two identical subscription payments were recorded on the same day.