Guide your teams across all your tools

Deploy a contextual AI assistant across your internal apps and SaaS tools. One extension, no documentation overhead, faster adoption.

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GDPR-compliant No cookies EU-hosted No app code changes Works with any web app

The hidden cost of software complexity

Your teams lose valuable time figuring out complex tools. Internal support gets overloaded, and adoption stalls.

Recurring support tickets

The same questions keep coming back. Your experts spend their time guiding users instead of focusing on high-value tasks.

Low software adoption

Training is forgotten within days. Your software investments are used at only a fraction of their potential.

Productivity loss

Each blocker creates an interruption. Across hundreds of employees, the productivity impact adds up fast.

How the Adoption Layer extension works

An AI that understands each page context and guides users in real time, directly in the interface.

01 Context awareness

The AI understands the current screen

The extension analyzes page structure in real time. It identifies buttons, menus, forms, and available navigation without accessing sensitive data.

  • Real-time DOM structure analysis
  • Understands navigation context
  • No screenshots, no personal data
02 Step-by-step guidance

Contextual instructions with highlights

Users ask questions in natural language. The AI responds with precise instructions and highlights the elements to click, directly in the interface.

  • Clickable element highlighting
  • Help with complex forms
03 Self-service resolution

Users resolve issues on their own

No more support calls or long email threads. Users learn by doing, build confidence, and become more autonomous with your tools.

  • Real-time resolution with no waiting
  • Users learn and become more capable
  • Experts stay focused on high-value work

Two deployment modes, depending on your setup

Use either the standard Chrome extension with user authentication, or a dedicated pre-authenticated extension deployed by IT.

Admin setup-link activation

Standard extension

The starting point is an admin-generated activation page.

  • Secure organization link generation
  • 1-click Chrome extension install
  • Instant access to configured workspaces

Users start from the admin-generated activation page, then install and connect the extension.

Dedicated enterprise extension

Pre-authenticated

Your IT team deploys a dedicated extension that is already linked to your organization.

  • Automatic rollout to endpoints through your administration tools (GPO, Intune, MDM, etc.).
  • No setup page and no 'Connect' action required from users.
  • Guidance is active immediately on covered applications.

IT configures and deploys the extension. Users don't need to do anything.

You use one mode or the other based on your IT policy.

Security and data protection

Built for IT and security teams. Sensitive data never leaves the browser.

European servers, LLM hosted in France

Your data never leaves the European Union. Adoption Layer infrastructure and AI models run exclusively on European servers, with contractual safeguards.

  • Adoption Layer infrastructure — Germany Application servers hosted in Germany (EU)
  • LLM via Vertex AI — Paris, France Vertex AI endpoint europe-west9 (Paris region)
  • Contractual safeguards GDPR-compliant DPA, no data transfer outside the EU

Secure data flow

  1. 01 Browser Only page structure is collected
  2. 02 Local sanitization Automatic PII masking
  3. 03 Encrypted transmission HTTPS to European servers
  4. 04 Guided response Guidance is filtered and defensively rendered

Automatic PII masking

Emails, phone numbers, credit card numbers, social security numbers, IBANs — all detected and masked before transmission.

URL protection

Only the page path is transmitted. URL parameters (tokens, sessions, OAuth codes) are systematically stripped.

Configurable masking zones

From your dashboard, mark sensitive areas on your pages. Content is masked while structure is preserved for guidance.

AI output filtering

AI responses are sanitized server-side. Only authorized domains are kept in guidance text.

Why IT leaders choose Adoption Layer

Immediate ROI across your application portfolio, with minimal project overhead.

Request a demo
01

Instant deployment

No long project phase and no workflow mapping. The extension is useful from day one and works across web applications.

02

Technology-agnostic

React, Angular, Vue, jQuery, legacy, SaaS — the extension works on any framework and any web application.

03

Zero documentation

The AI understands the interface in real time. No need to create, update, and maintain large documentation sets. Add docs only where they add value.

Built-in knowledge base

Improve answers by adding your own documents. The AI combines screen context with your internal knowledge base.

Analytics dashboard

Identify friction points, top user questions, and resolution rates. Real data to drive adoption.

Total coverage

One extension covers all your applications: internal tools, SaaS, and legacy systems.

Ready to transform software adoption?

Define a scope and we will roll out the solution with you, end to end.

Request a demo See how it works

Dedicated support · On-site setup · Measurable ROI