Guide users directly in any software. Without recording a single walkthrough.

Adoption Layer inspects page structure in real time, understands user intent, and highlights the exact element to use. Deploy via a single script line on your internal tools, or via enterprise extension across third-party SaaS like Salesforce, SAP, and Workday.

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See how it works
Zero CSS selectors to maintain 100% hosted in Europe Internal tools script & Chrome extension

Static documentation gets ignored. Traditional product tours break on every release.

Manually creating CSS-selector-based walkthroughs traps engineering and product teams in endless maintenance debt, while users keep abandoning workflows.

Rigid, time-consuming tour creation

Legacy DAPs force teams to record every click and maintain hundreds of fragile CSS selectors. The moment an engineer refactors a component, the entire walkthrough collapses.

Walkthroughs that break on every UI release

The slightest CSS class rename or DOM refactoring disconnects tooltips, leaving users stranded with broken, misaligned popups.

Intrusive popups that users dismiss immediately

Modal overlays block real work. Annoyed users close them in two seconds flat without retaining any operational knowledge.

From user intent to completed action on screen

01

User asks in natural language

'How do I create a new deal?', 'Where do I export quarterly numbers?' Users ask directly from the screen where they work.

02

AI inspects the live DOM

Adoption Layer analyzes visible interactive elements (buttons, inputs, tabs) and matches intent against your connected knowledge without pre-recorded scripts.

03

Targeted highlighting and step validation

The assistant highlights the exact element with a subtle beacon. Once the action is performed, the interface updates and the next step appears automatically.

One guidance engine. Two deployment paths.

Whether you need to guide employees across third-party SaaS or have full control over your internal web tools.

On your internal tools & proprietary web apps

1-line JavaScript snippet

Embed a single script tag into your internal web applications and custom portals (React, Vue, Angular, Rails). The assistant loads asynchronously without performance impact and inspects the live DOM automatically.

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Across third-party SaaS & enterprise software

Managed Chrome extension

Roll out the enterprise extension via MDM (Google Workspace, Intune) to guide teams through Salesforce Lightning, SAP Fiori, Workday, ServiceNow, and any third-party SaaS without touching vendor code.

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A concrete solution for every adoption challenge

Dramatically reduce friction across critical software, whether your teams are onboarding or navigating complex daily operations.

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Accelerated employee onboarding on enterprise tools

Slash onboarding time by 60% across Salesforce, SAP, or internal tools. New hires become fully self-sufficient from day one without disrupting senior colleagues.

Salesforce Lightning · SAP Fiori · Workday

Safeguarding critical business workflows

Guide users step-by-step through complex purchase approvals, HR filings, or billing configurations. Eliminate compliance errors and incomplete submissions.

Purchase approvals · HR filings · Billing

Change management during software migrations

Deploying a major UI redesign or migrating to a new CRM? Live guidance immediately bridges the usability gap directly on the new interface without classroom training.

UI redesigns · New ERP migrations

Why modern teams choose Adoption Layer

An objective comparison against traditional digital adoption platforms.

Capability
Adoption Layer
Legacy DAPs (WalkMe, Whatfix)
Real-time DOM comprehension
Yes (Dynamic AI Engine)
No (Pre-recorded CSS selectors)
Resilience to UI & code releases
Native (Adapts automatically)
Fragile (Requires continuous manual fixes)
Implementation time
Under 10 minutes
Weeks to months
Deployment on 3rd-party tools (Salesforce, SAP)
1-click Enterprise Extension
Heavy scripts or custom consulting
Data residency & sovereignty
100% European Union (France & Germany)
Varies (Often US cloud)
Tracking cookies & consent banners
Zero cookies (No banner required)
Requires cookies & session trackers

In-browser DOM isolation & local data masking

Enterprise privacy engineered from day one for banking, healthcare, and security-critical workflows.

Zero screen recording

Adoption Layer captures zero video streams or screenshots. Only structural HTML tags and accessible ARIA attributes are inspected to resolve targets.

Client-side PII redaction

Field values, passwords, IBANs, and personal records are sanitized locally in the browser before any network transmission.

Sovereign EU infrastructure

AI inference operates in the Paris region (France) and application infrastructure runs in Germany, in full compliance with GDPR mandates.

Strict domain allowlisting

Your IT organization controls the exact list of authorized URLs. The extension remains inert and inactive everywhere else.

Frequently Asked Questions

Everything you need to know about how live interactive guidance works and stays secure.

How does the AI locate the right element without pre-recorded paths?
Adoption Layer analyzes the real-time DOM hierarchy, accessible ARIA roles, button labels, and input types, and matches that context against your connected knowledge sources. The AI mathematically infers the correct target element for the user's intent.
What happens when our developers refactor the UI or change CSS classes?
This is Adoption Layer's core breakthrough: where legacy DAPs break because a selector like #btn-submit-v2 was renamed, our engine understands the semantic intent of the element (its label, type, and contextual position). Guidance continues to work seamlessly.
Does the AI click or fill out forms automatically?
No. True software adoption requires hands-on learning. Adoption Layer highlights the next action and provides contextual guidance, but the user always clicks and enters information themselves. This ensures both audit compliance and genuine user retention.
Can we guide users on internal enterprise software without codebase access?
Yes. Using our managed enterprise browser extension deployed by your IT team, Adoption Layer operates on top of any web-based software: Salesforce, SAP Fiori, Workday, or legacy internal tools without touching their source code.
Which documentation sources can we connect?
You can connect Notion workspaces, Confluence documentation, Intercom Help Centers, or simply upload Markdown and plain text operational manuals.
How is company-confidential data protected?
Adoption Layer captures zero screenshots and records no video sessions. Form input values, passwords, banking information, and personal customer data are redacted locally in the browser before any network transmission. Our AI inference runs in France and application servers in Germany.

A complete digital adoption platform

Live in-app guidance pairs with proactive hints, process analytics, and smart human escalation.

Proactive Hints

Trigger contextual cues before users hesitate or make mistakes.

Adoption Analytics

Turn user questions into targeted software and process improvements.

Smart Escalation

Pass complex requests to your helpdesk with complete DOM and session context.

Ready to accelerate software adoption across your organization?

Show us a complex workflow in your internal tools or third-party SaaS. We will set up a live demo on your actual interface.

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Fast setup · No long-term lock-in · 100% EU hosted