Fewer questions for HR, more employees self-sufficient in the HRIS.
"Where's my payslip?", "How do I book a half day?", "Why was my expense report rejected?": these questions add up to hundreds of HR hours a year. Adoption Layer answers them directly inside Workday or Lucca, without ever reading a salary.
Employee self-service never became self-service
You rolled out an HRIS so employees could manage their own time off, personal details, and annual reviews. In practice they email HR, who answers navigation questions one at a time. Managers approve late, review campaigns drag on, and new hires spend their first week looking for where to enter bank details.
"An employee opens Workday the day before a long weekend: 'I want to take Friday afternoon off, but I only see full days.' Adoption Layer reads the page, highlights the duration selector hidden under the calendar, points to the absence type to pick, and notes that the request will go to her manager for approval automatically."
Observed in the field
No tour imposed on every employee
Someone booking a half day once a quarter does not need a tutorial. The assistant answers the question asked, on the Workday or Lucca page they are looking at.
Survives Workday releases and per-country setups
Semi-annual Workday releases, moved tiles, and per-entity configurations break nothing: the AI reads the live screen with the employee's own permissions.
HR guidance that respects the confidentiality of every file
Live reading of Workday and Lucca
Workday tiles, contextual menus, review forms, Lucca campaigns: the AI interprets the screen as it renders for this employee, with their permissions and local configuration.
Tier-1 payroll and absence questions answered
Payslip availability date, carry-over rules, expected supporting documents: your HR procedures are surfaced on the relevant screen, without ever accessing the amounts.
New hire onboarding inside the tool
The new employee completes their administrative file, health insurance, and bank details on their own, guided field by field from day one.
Escalation to the HR administrator with context
When the question is an individual case (adjustment, payroll error, special situation), the request goes to the right administrator with the screen and the reason, without sensitive data.
Why guided tours fail on HRIS platforms
WalkMe, Lemon Learning, and scripted flows depend on selectors recorded against one version of Workday or Lucca. Every Workday semi-annual release, every moved tile, every per-country configuration makes them stale. Adoption Layer records nothing: it reads the screen at the moment of the question and guides the employee on what they actually see, with their permissions.
Setup and privacy
Deploy the Chrome extension (Manifest V3) via Intune, Jamf, or your MDM, allow-list your Workday, Lucca, or SuccessFactors domains, and connect your HR procedures. No HRIS changes. Salaries, IBANs, social security numbers, dates of birth, and health data are redacted in the browser before any inference. No cookies, no screenshots.
HR workflows covered
- Absence, leave, and remote work requests, with manager approval
- New hire administrative file: personal details, bank account, benefits, documents
- Expense reports and receipts, from submission to reimbursement
- Annual review campaigns, objectives, and training requests
What you can expect
A clear drop in tier-1 requests to HR, review campaigns that finish on time, and new hires whose file is complete before the first payroll run. Your HR administrators get time back for the cases that genuinely need a human.
Fewer tier-1 HR requests visible within the first month after rollout
Enterprise security and GDPR privacy
Deploying on a CRM, an ERP, or an HRIS demands airtight isolation. Sensitive data is redacted in the browser before any AI analysis, and nothing leaves the European Union.
Client-side PII redaction
Salaries, IBANs, social security numbers, card numbers, and contact details are replaced with tokens in the browser, before anything leaves the workstation.
Zero screenshots
No image of your interfaces is ever stored. Only the textual structure of the DOM is transmitted, never a visual rendering.
Execution isolation
Isolated CSS and a dedicated error boundary: an assistant failure is contained and reported, and can never take down the host application.
Data never reused
No model training on your contexts. Your data stays partitioned per customer and can be deleted on request.
Frequently asked questions
Straight answers on salary confidentiality, GDPR and works council review, and deployment without touching the HRIS.
Can the AI see salaries or payslips?
How do GDPR compliance and works council review work?
Does it work with our per-country and per-entity Workday configurations?
What happens when the question is about an individual case?
Ready to guide users inside your software?
See live guidance on your own Workday, Lucca, or SuccessFactors test tenant, with your absence types and approval flows.