Turn trial curiosity into guided product action.

A sandbox only helps if prospects reach the part that matters to them. Adoption Layer lets them ask what they want to try, then walks them through it inside the demo.

Guided trial flows Use-case based paths Sales handoff when needed
Why it matters

A sandbox still needs a path to value

Free trials drive product-led sales, but a sophisticated product is easy to get lost in. Prospects click around, never hit the "aha" moment, and leave.

Example workflow

"A marketing director opens your sandbox to see how drip campaigns work. Adoption Layer asks what they want to build. When they reply 'drip campaign,' the widget guides them through the campaign flow in the product instead of sending them to a generic demo video."

What changes

Sales demos that start from the prospect's intent

On-Demand Demos

Prospects ask for what they want to see, and the AI guides them through that specific flow. No generic tours.

Interactive Value

They don't have to read your marketing site to understand the product. The value is demonstrated interactively.

Trial Insights

See which questions prospects ask during the trial and which parts of the sandbox need clearer paths.

AE Handoff

If a prospect asks a question that belongs with sales, the widget can route the conversation to your existing chat or escalation flow.

Covered workflows

  • Interactive sandbox environments
  • Free trial activation flows
  • Feature discovery for complex products
  • Handoff to Sales and Pre-sales

What to expect

Prospects can try the parts of the product they care about instead of watching a generic tour. When they talk to sales, the conversation starts from what they already attempted.

How it compares

Video demos make prospects watch. Adoption Layer lets them do the task inside the sandbox. The path starts from their question, not from a generic tour script.

Setup and privacy

Install the widget in your trial or sandbox environment and connect your product documentation. The guidance uses structural UI context, and redaction controls help keep sensitive inputs out of scope.

Frequently asked questions

Is this for creating cloned interactive demos?

No. Adoption Layer works inside your actual live product, trial, or sandbox environment. It provides real guidance, not a cloned simulation.

Can I route high-value prospects to my sales team?

Yes. You can configure escalations so that specific questions or actions trigger a handoff to your sales team via Intercom, Crisp, or Zendesk.

Do I need to build separate tours for every persona?

No. The AI responds dynamically to what the prospect asks for, using your documentation to guide them.

Does it track prospect behavior?

While it logs friction points and questions asked, it respects privacy and does not capture PII or form inputs.

Start simple

Ready to guide users inside your product?